Stake Privacy Policy for Australian Players
Stake takes the protection of your personal data seriously. This page outlines how Stake collects, uses, stores, and shares your information when you use the platform, with specific notes relevant to Australian players.
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Stake Privacy Policy Overview
Stake.com is operated by Medium Rare N.V., a company registered in Curaçao. As the entity behind the platform, Medium Rare N.V. acts as the data controller — meaning it is legally responsible for determining how your personal information is collected, processed, and stored.
This privacy policy applies to all users of Stake.com, including Australian residents. By registering and using the platform, you provide your user consent to the data practices described here. Stake encourages all users to read this policy carefully before engaging with the platform, particularly given the cross-border nature of online gambling and the varying data protection obligations that apply across different jurisdictions.
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Key Points
Understanding how your data is used is important before you play. Here is a summary of the core data practices at Stake.
What Data Stake Collects
Stake collects several categories of personal information:
- Identity data — full name, date of birth, nationality
- Contact data — email address, phone number, residential address
- Verification data — government-issued ID, proof of address (required for KYC compliance)
- Financial data — payment methods, transaction history, crypto wallet addresses
- Technical data — IP address, browser type, device identifiers, cookies
- Usage data — betting history, session duration, site interactions
- Communications data — support tickets, live chat transcripts, emails
How Stake Uses Your Data
As the data controller, Medium Rare N.V. processes personal information only where a valid legal basis exists. The table below outlines the primary processing activities and the basis on which each is carried out.
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Contractual necessity |
| Identity verification (KYC/AML) | Legal obligation |
| Processing deposits and withdrawals | Contractual necessity |
| Fraud prevention and security monitoring | Legitimate interest |
| Personalised promotions and bonuses | User consent |
| Customer support | Contractual necessity |
| Responsible gambling tools | Legal obligation / Legitimate interest |
| Platform analytics and improvement | Legitimate interest |
Where processing relies on user consent, you retain the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
Data Sharing and Third Parties
Stake may share your personal data with:
- KYC and identity verification providers — to meet anti-money laundering obligations
- Payment processors — to facilitate deposits and withdrawals
- Fraud detection services — to identify suspicious account activity
- Regulatory bodies — when legally required to disclose information
- Cloud infrastructure providers — for secure data storage and processing
All third-party providers engaged by Medium Rare N.V. are required to handle personal data in accordance with applicable data protection standards. Stake does not sell your personal data to third-party marketers.
Data Retention
- Active account data is retained for as long as your account remains open
- Following account closure, data is typically held for a minimum of five years to meet AML and financial compliance requirements
- Technical and usage logs may be retained for shorter periods
These retention periods reflect both the contractual obligations between you and Medium Rare N.V. and the broader data protection principles of storage limitation and purpose restriction.
Cookies and Tracking
Stake uses cookies and similar tracking technologies to:
- Maintain your login session
- Remember preferences and settings
- Analyse platform performance
- Deliver relevant promotions
Where non-essential cookies are used — such as those related to personalised promotions — this processing is based on user consent. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.
Data Security
Stake implements industry-standard security measures to support its data protection obligations, including:
- SSL/TLS encryption for data in transit
- Encrypted storage of sensitive personal information
- Two-factor authentication (2FA) options for account access
- Regular internal security audits
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Important Information
Your Privacy Rights and Australian Privacy Laws
As a user, you have rights regarding your personal data. Australian residents should be aware that Australian privacy laws — principally the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) — govern how organisations handle personal information about Australians. Because Stake is operated by Medium Rare N.V. as an offshore entity registered in Curaçao, it falls outside the direct regulatory reach of the Australian Information Commissioner. However, Stake voluntarily upholds the following rights in line with international best practice for data protection:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data Stake holds on you |
| Rectification | Ask Stake to correct inaccurate or incomplete data |
| Erasure | Request deletion of your data, subject to legal retention requirements |
| Restriction | Ask Stake to limit processing of your data in certain circumstances |
| Objection | Object to data processing based on legitimate interests |
| Data portability | Request your data in a structured, machine-readable format |
To exercise any of these rights, contact Stake's support team via the official help centre.
Children's Privacy
Stake strictly prohibits access by anyone under the age of 18. The platform does not knowingly collect data from minors. If you believe a minor has registered, contact support immediately.
International Data Transfers
Your data may be transferred to and processed in countries outside Australia. As the data controller, Medium Rare N.V. takes steps to ensure appropriate safeguards are in place for any international data transfers, consistent with applicable data protection standards and the expectations set out under Australian privacy laws for cross-border disclosures of personal information.
Changes to This Policy
Stake reserves the right to update this privacy policy at any time. Material changes will be communicated via email or a notice on the platform. Where changes affect how Medium Rare N.V. processes data based on user consent, Stake will seek fresh consent as required. Continued use of Stake following any other changes constitutes acceptance of the revised policy.
How to Contact Stake About Privacy
If you have questions or concerns about how your data is handled by Medium Rare N.V. as the data controller:
- Visit the Stake Help Centre and submit a support request
- Use the live chat function available on the platform
- Email the Stake support team directly through your registered account
Stake aims to respond to all data protection and privacy-related enquiries within 30 days.
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This page is provided for informational purposes. For the full and legally binding privacy policy, refer to the official Stake.com website.